As a member of the United Appliance Servicers Association, we have pledged an oath to fulfill the code of ethics by providing high-quality service and professionalism to all our customers.
We will maintain fiscal responsibility for all work undertaken.
We will handle all complaints promptly and courteously. Additionally, we will comply with the findings of the review board established by the United Appliance Servicers Association.
All customer property will be handled with care and we will be adequately covered by accident and liability insurance.
We will post our basic prices and estimated costs. Invoices will be rendered to all customers indicating the work performed and parts and/or material used.
We will not knowingly undertake any activities that will stifle competition, restrain trade, or regulate prices.
We will perform work only as needed and authorized by the product owner and use parts and/or materials acceptable to industry standards.
All local, state, provincial and federal laws and regulations will be followed in order to protect our customers, employees, and the environment.
Our employees will be trained to provide efficient service and courteous customer relations.
We will advise in a truthful manner with no false or misleading copy.
All manufacturer relations will be carried on in a professional manner. At no time will we knowingly misrepresent the manufacturer or their products.